Deputy Manager-Process Training

Urgently hiring for one of our direct clients in the Philippines.
Job Title: Deputy Manager-Process Training (Travel Account)
Location: Metro Manila
Work Mode: Onsite, Shifting Schedule
Qualifications

• Must be amenable to work 100% onsite at our WNS Bridgetowne Site.
• Minimum 3–4 years of experience in Travel training, with hands-on experience in at least one GDS (e.g., Amadeus/Sabre).
• Strong facilitation and presentation skills; confident in leading virtual and in-person training sessions.
• Excellent command of spoken and written English.
• Proficient in creating training decks, manuals, and performance reports using Excel and presentation tools.
• Strong analytical skills to assess training impact and identify improvement areas.
• Ability to manage conflicts and provide constructive feedback to learners.

Job Description

• Lead the training function for international ticketing, group bookin...