Deputy Operations Manager for Medical Device Account l QC

Deputy Operations Manager for Medical Device Account l QC

Job Openings Deputy Operations Manager for Medical Device Account l QC

About the job Deputy Operations Manager for Medical Device Account l QC

Job Description

PRINCIPAL RESPONSIBILITIES:

• Owns and ensures service delivery is as per agreed terms and conditions
• Reviews and ensures regular reporting of overall performance and improvement plans to all Projects process owners.
• Reviews & follows up on the disciplinary actions taken in the process.
• Pro-actively communicates with process owners all relevant issues needing immediate attention.
• Ensures proper staffing levels to achieve Services Levels
• Effectively leads the team to achieve program and departmental goals.
• Communicates objectives and expectations to the team.
• Conducts Performance Reviews for Team Leaders
• Leads the Status/Operations calls with the clients. <...