Deputy Store Manager

Partnering with the Store Manager, the Deputy Store Manager is responsible for developing & coaching the Sales team, ensuring seamless floor management, fostering a client-centric mindset and infusing the brand's culture and values.

Job responsabilities

• Manage the boutique in order to achieve sales objectives and KPI’s.
• Concur to the definition of action plans related to the mystery shopping results and ensure their implementation.
• Address client concerns/disputes/complains assuring the client satisfaction is restored.
• In absence of the Store Manager be responsible for the good maintenance, the safe environment, the good functioning of the store as well as the respect of product assortment and visual merchandising guidelines.
• When the Head of back office is not present, be responsible for the store stock, ensuring to efficiently and effectively manage it according to KPI’s.
• Guarantee the correct application...