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Posted:
March 03, 2026
Location:
Cebu City, Gitnang Kabisayaan, Philippines
Job Description
- Provide 2nd level technical support for incidents and service requests
- Responsible for the deployment, installation, replacement and configuration of desktop, laptops and printers
- Provide on-site technical assistance on the delivery, configuration, set up, maintenance, break/fix and troubleshooting of computer systems, hardware, and software on a timely manner
- Provides timely update on all ongoing support issues
- Assists in providing basic training to end-user in the proper operation of desktop, laptop, printers and LAN connection
- Evaluates and recommends product upgrade or replacement if necessary
- Work with IT service desk, application support teams, and other technical teams for on-time resolution of incidents and completion of service requests
- Investigate security incidents and assist with protecting hardware, software and information resources from unauthorized access, tampering and physical damage, including oth...
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Job Type:
Full-time
Location:
Cebu City, Philippines
Posted:
March 03, 2026
Deadline:
April 12, 2026