Desk Side Support

Indra Philippines, Inc.

Full-time Lungsod ng Cagayan de Oro, Hilagang Mindanao Other-General

Posted:

March 03, 2026

Location:

Lungsod ng Cagayan de Oro, Hilagang Mindanao, Philippines

Job Description

                    Provide 2nd level technical support for incidents and service requests 
Responsible for the deployment, installation, replacement and configuration of desktop, laptops and printers 
Provide on-site technical assistance on the delivery, configuration, set up, maintenance, break/fix and troubleshooting of computer systems, hardware, and software on a timely manner 
Provides timely update on all ongoing support issues 
Assists in providing basic training to end-user in the proper operation of desktop, laptop, printers and LAN connection 
Evaluates and recommends product upgrade or replacement if necessary 
Work with IT service desk, application support teams, and other technical teams for on-time resolution of incidents and completion of service requests 
Investigate security incidents and assist with protecting hardware, software and information resources from unauthorized access, tampering and physical damage, including oth...
                

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Job Overview

Job Type: Full-time

Location: Lungsod ng Cagayan de Oro, Philippines

Posted: March 03, 2026

Deadline: April 12, 2026