Deskside Support Analyst

**Job Description :**

Role - Deskside Support

Location - London (News Building)

**Job Description**

**News Corp Global Technology is looking for a Deskside Support Analyst to provide internal facing technical support for our employees and contractors. The ideal candidate should have a passion for technology, and a desire to help people in a fast-paced environment and find solutions. The individual in this role has a wide scope of responsibilities including PC, Mac, networking, SCCM, Active Directory, Office 365, and more. They will provide assistance with technical issues, questions, and requests submitted by our customers via remote access, through telephone, e-mail, ticketing system, and/or hands on intervention as needed. Deskside Support Analysts are responsible for coordinating appropriate interactions to address every request to resolution.**

**What you’ll do:**
**● Work directly with end-users in person and remotely to resolve comp...