Deskside Support Engineer

**Req ID:** 345601



NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.



We are currently seeking a Deskside Support Engineer to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).



**Responsibilities**



+ Provide support on IT request and break-fix to NTT’s customer employees in person and through phone calls, chats and emails.

+ Provision new users with hardware, software, and account setup.

+ Provide onsite and remote support for multiple locations.

+ Troubleshoot and resolve a variety of technical problems including networking.

+ Provide technical support for mobile device issues using ABM and Samsung KNOX, including setup, configuration, connectivity, and application troubleshooting.

+...