Deskside Support Engineer

Overview:
As a Deskside Support Engineer, you will be based full-time in our office in Bournemouth, providing colleagues with hardware, software and infrastructure support.
You will be working within the End User Computing Team, who work closely with other IT Support Teams to provide effective and efficient second and third-line operational support, which includes client, desktop, local server and network support, training of end users, ensuring the timely and efficient resolution of incidents and service requests and supporting the PMO as a technical project resource. In addition, you will undertake lifecycle management on End User Computing devices, including receiving, configuring and provisioning, software installation (unpackaged apps), recovery, disposal, maintaining the CMDB and low-level comms room support
You’ll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless ...