Deskside Technician II

Job Description
Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.What will you do?

Supporting IT equipment in large corporate environment

Desktop/laptop tech support (Mac and PC)

Windows 7/10 operating systems

Support mobile devices, printers, scanners, wireless, VPN, etc.

IMAC Support - IT equipment Install/Move/Add/Change

Maintain repairs, spare parts, and components

Research and troubleshoot problems

Maintain system configurations and documentation

Track and resolve customer inci...