Desktop Officer | Govt Sector | West

Note: Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply. Job Description: Level 1 IT troubleshooting. Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance. Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies. Manage IT provisioning and IT induction on new hires first day of work. Support IT projects e.g. coordination with stakeholders and employees, data progress tracking. Facilitate IT configuration changes and account access rights. Guide users on the policies, processes and responsibilities in management of IT devices and accounts. Skills & Experience Needed: Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience Other Information: Location: Hillv...