Desktop Support Analyst

Description

Communities are fundamental. Whether around the corner or across the globe, they provide a foundation, a sense of place and of belonging. That's why at Stantec, we always design with community in mind.

About the role

We have an exciting opportunity for a motivated Desktop Support Analyst to join our IT Services NZ & Asia team. You will work on site Monday to Friday in our Christchurch office and be responsible for supporting daily IT operations across server services, enterprise applications, desktop and mobile services. Travel will also be required to other offices at times.

Key accountabilities

• Provide user-facing operational support for desktops and applications.
• Resolve tickets within agreed timeframe.
• Conduct Queue Management activities as well as proactive maintenance and administration of designated services.
• Test and deploy software updates and security patches to servers and wor...