Desktop Support Analyst II in Montreal

Join Zebra as a Desktop Support Analyst II, providing vital support for desktops and laptops in Montreal, Canada. This role emphasizes both Windows and Linux systems while ensuring seamless IT operations.

In this position at Zebra, you will be responsible for Level 2 support, delivering solutions to hardware and software challenges. With a focus on installations and configurations, your technical skills will be put to the test. You’ll also handle service requests and collaborate with engineering and business teams to implement solutions that meet their needs.

Key Responsibilities:
• Troubleshoot and resolve desktop/laptop hardware/software issues
• Implement and manage desktop installations using corporate images
• Conduct OS installations, upgrades, and patch management
• Provide procurement assistance for hardware and software
• Maintain on-site asset management and track inventory

Requirements:
• Bachelor’s d...