Desktop Support Analyst (L1,L2)

Davidson
Full time Australia, New South Wales Computer Occupations
Posted:
March 01, 2026
Location:
Australia, New South Wales, Australia

Job Description

About the Company

Davidson has partnered with a global energy leader, focused on renewable energy.

About the Role

As the Desktop Support Analyst, you will be responsible for providing outstanding Level 1 and Level 2 support across hardware, software, and network environments.

Key responsibilities:

  • Act as the first point of contact for service desk tickets, triaging issues and managing escalations.
  • Provide hands-on support for desktops, laptops, mobile devices, and other ICT equipment.
  • Maintain and troubleshoot Microsoft environments including Azure, Office 365, Active Directory, SCCM, SharePoint/OneDrive, Teams, InTune, and WSUS.
  • Assist with onboarding new starters and create user guides and documentation.
  • Collaborate with global IT teams and third-party providers to resolve complex issues.

About You

...

Apply for this Job

Submit your application for the Desktop Support Analyst (L1,L2) position at Davidson.

Apply Now Save for Later

Job Overview

Job Type: Full time
Location: Australia, Australia
Posted: March 01, 2026
Deadline: April 10, 2026