Desktop Support Analyst

Description
We are looking for a Desktop Support Analyst to support a short-term contract assignment in Stow, Ohio within a manufacturing environment. This role will focus on preparing, updating, and maintaining desktop systems while providing hands-on technical assistance to end users. The ideal candidate brings strong experience with Windows environments, hardware troubleshooting, and configuration management, and can work efficiently to help complete a defined rollout within the expected project timeline.


Responsibilities:

• Provide hands-on desktop support for end-user systems, resolving hardware, software, and operating system issues in a timely manner.

• Update and configure Windows 10 and Windows 11 devices to meet project and organizational standards.

• Manage workstation setup activities, including imaging, configuration, deployment, and post-installation validation.

• Support user account and access-related tasks within A...