Desktop Support Analyst

Description
Our client is seeking an IT Support Specialist to join our Information Technology team. Reporting directly to the IT Manager, this position provides technical support to employees across the organization while helping maintain computer systems, software, network connectivity, and technology equipment.
This role is ideal for someone who enjoys troubleshooting technical issues, helping others, and gaining hands-on experience with enterprise technology systems in a manufacturing environment.
Key Responsibilities
• Install, configure, and maintain computer hardware, software, and peripheral devices
• Set up workstations, monitors, printers, scanners, and other technology equipment
• Provide technical support to end users in person, by phone, and through remote support tools
• Troubleshoot hardware, software, email, and network connectivity issues
• Assist employees with Microsoft Office and other business applications
• Create and maintain user accoun...