Desktop Support

Job Summary:
We are looking for a Desktop Support to provide on-site technical support, troubleshoot PC and laptop issues, and ensure smooth daily IT operations for end users.

Key Responsibilities:

• Provide on-site support or dispatch engineers as needed
• Troubleshoot and resolve hardware, software, and OS-related issues
• Perform break-fix support, system diagnostics, and root cause analysis
• Conduct proactive and reactive troubleshooting
• Install, configure, and maintain operating systems and standard applications
• Assist end users with proper use of IT equipment and software
• Support software testing, installation, upgrades, and image deployment
• Manage change control processes for system updates
• Assist in workspace setup related to desktop and basic network connectivity

Qualifications & Skills:

• At least 1 year of IT onsite support/service desk experience
• St...