Desktop Support Lead & Incident-Response Strategist

Daikin Manufacturing Mexico is seeking a Technical Support Manager to oversee the ticketing system and daily operations of the desktop support team. The successful candidate will lead a team focused on efficiently resolving technical issues while ensuring top-tier customer service.

The role demands a Bachelor's degree in IT and over 5 years of experience in similar positions, with a strong emphasis on leadership. Familiarity with key IT tools and advanced English proficiency are required.