Desktop Support Specialist

Epsilon Solutions Ltd. SA de CV.
Full-time Mexico, Ciudad de México Soporte técnico y administración
Posted:
February 26, 2026
Location:
Mexico, Ciudad de México, Mexico

Job Description

  • At least 3 years of Strong end user desk side experience.
  • Experience in administering desktop applications, tech refresh, OS (Operating System – Windows 10/11) deployments and configurations, meeting support and meeting SLAs.
  • Experience in hardware troubleshooting skills – replace parts in laptops/desktops.
  • Exposure to ITIL (Information Technology Infrastructure Library) Based processes will be advantageous.
  • Good knowledge of MS Office suite.
  • Understanding of UPS, HVAC and other facility devices.
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Job Overview

Job Type: Full-time
Location: Mexico, Mexico
Posted: February 26, 2026
Deadline: April 07, 2026