Desktop Support Team Lead

iLaunch
Full-time Cape Town, Western Cape IT Management & IT Project Management, Technical Support & Administration
Posted:
March 03, 2026
Location:
Cape Town, Western Cape, South-Africa

Job Description

Our Client within the Financial Services Industry is currently seeking a Desktop Support Team Lead to manage daily operations of the desktop support team.

Responsibilities

  • Lead and mentor the desktop support team
  • Oversee installation, configuration, and maintenance of desktop hardware, software, and peripherals.
  • Lead desktop-related projects, including software rollouts and infrastructure upgrades.
  • Troubleshoot and resolve complex technical issues, including network connectivity and financial software platforms.
  • Perform routine system maintenance, deploy updates, and assist with new technology implementations.
  • Serve as an escalation point for technical issues, coordinating with IT teams to minimise downtime.
  • Monitor system performance, identify recurring issues, and suggest process improvements.

Requirements

  • Matric / Grade 12
  • Tertiary Qualification - Diploma/Degree advanta...

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Job Overview

Job Type: Full-time
Location: Cape Town, South-Africa
Posted: March 03, 2026
Deadline: April 12, 2026