Desktop Support Technician

Description
Desktop Support Technician

Onsite | Austin, TX | 6-month Contract


We are looking for an experienced and self-directed Desktop Support Technician to provide hands-on technical support in Austin, Texas. This contract opportunity is ideal for someone who enjoys being the primary onsite IT presence while working closely with a broader remote support team. The position requires strong troubleshooting ability, sound judgment, and a customer-focused approach when assisting employees, including senior leadership, in a detail-oriented office environment.


Responsibilities:

• Deliver in-person technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues in the office.

• Support Windows-based workstations and everyday business tools, including Microsoft 365 applications such as Outlook, Teams, OneDrive, and SharePoint.

• Handle desk-side incidents involving printers, p...