Job Description
**Req ID**: ******We are currently seeking a Desktop Support Technician - Field Tech to join our team in Colonia Del Valle - Alcaldía Benito Juarez, México (MX-MEX), Mexico (MX).
******** - Field Tech Associate- These individuals have a working knowledge of one technical skill.
- They work on routine and nonroutine matters.
- They handle routine questions and issues, referring complex or unexpected matters to higher level employees for assistance.
- They may regularly interact with customers and first-line management.
- Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/ printers.
- May respond to calls after normal business hours per leader instructions.
- Typically requires 3-5 years relevant experience.
- Knowledge of Windows operating system environment.
- Good client service skills.
- A+ desktop or equivalent skill set ispreferred.
- Ability to physically perform general ...
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