Desktop Support Technician

Sharp Brains

Full-time madrid, madrid Other-General

Posted:

February 26, 2026

Location:

madrid, madrid, Spain

Job Description

                    Responsibilities 2-4 years of experience in Onsite support 
Knowledge and experience on Windows 7 OS 
Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. 
Manage IMAC and desk side support services. 
Manage hard and soft break fix services for laptops and desktops. 
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). 
Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor. 
Experience with Service management tool – ex – Service now 
Should have good expertise on EUC tools, remote support tools, MS office and outlook. 
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Job Overview

Job Type: Full-time

Location: madrid, Spain

Posted: February 26, 2026

Deadline: April 07, 2026