Desktop Support Technician

As a Junior Desktop Support Technician, choosing the right opportunity is crucial to launching a successful career. This is the perfect chance to join a leading firm, where you’ll gain hands‑on experience in supporting an IT environment, troubleshooting technical issues, and ensuring smooth operations for a high-performing team.

User Support & Troubleshooting

• Provide timely support for desktop, laptop, and mobile device issues.
• Assist with setup and configuration of hardware, operating systems, and software.
• Troubleshoot Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
• Handle user requests related to printers, network connectivity, and peripherals.
• Escalate complex issues to senior IT staff when necessary.

Systems & Cloud Assistance

• Support users in accessing and navigating cloud-based platforms (Microsoft 365, Azure, etc.).
• Perform basic account administrat...