Desktop Technician

Desktop Technician

Location

London

Business Area

Engineering and CTO

Ref #

10049476

**Description & Requirements**

The Employee Technology Support (ETS) team is seeking a Desktop Technician to deliver high quality 1st and 2nd line support across all Windows, Mac OS, desktops, laptops, mobile devices and event spaces. You will partner with our Service Specialists, Service Desk and mobile teams as the primary escalation point of contact for all remote and deskside internal technical related requests and incidents.

**Mission**

To deliver excellent employee centred technology support that improves how people work, through responsive service, trusted collaboration and continuous improvement.

**What You'll Do:**

+ Provide 1stand 2ndline support to all global employees for all remote and deskside related technical service requests
+ Deliver support that prioritises employee productiv...