Despatch Coordinator

About the role

As our Despatch Coordinator, you will demonstrate a high level of customer service and attention to detail with previous experience in despatch planning, scheduling and prioritisation. You will be responsible for planning despatch to optimise service levels and customer satisfaction, without compromising our well-established safety and quality standards.

Hours for this role are 8am – 4pm, Monday to Friday

Your responsibilities will include:

• Provide a high level of customer service
• Ensure required fleet matches delivery plan
• Accurate despatch of correct order to customer
• Liaise with sales, warehouse and transport providers to resolve urgent and critical customer requirements
• Managing driver and wait times with an expectation to reduce yard wait time
• Performing load checks and auditing of loads and load restraint
• Sign off safety checklists and adhere to all ...