DEX Operations Supervisor.

Requisition Number: 103762 

DEX Operations Supervisor

Salary: Dependent on experience; $110,000 to $112,000 a year with full benefits

Location: Remote – Working Eastern Time Zone hours 

As a DEX Operations Supervisor, you will be responsible for overseeing and directing the day-to-day operations of a Managed Digital Employee Experience (DEX) team comprised of both onshore and offshore resources. In this role, you will lead service delivery, ensure operational excellence, and serve as a subject matter expert for Nexthink-powered DEX operations.

Within your first 60 days of employment, Insight will support to become a certified Nexthink expert, gaining the following certifications:

About Insight’s Managed DEX

Insight’s Managed DEX delivers measurable value to customers by deflecting Service Desk incide...