電話保全人員

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Responsibilities :

1.執行各項電話保全外撥回訪作業，並提供專業建議，以確保客戶權益得以延續。

2.協助客戶電話線上辦理保單契變服務，並確保異動作業正確完成。

3.收集客戶建議，提供相關單位追蹤、處理或了解、分析。

Job Qualifications:

1. 具1年以上電話外撥服務經驗 或 電話行銷 或 保險銷售工作經驗者。

2. 熟悉Word、Excel與文書處理能力，諳Excel 函數、樞紐分析者尤佳。

3. 具備良好溝通技巧&持續學習、彈性應變能力與客戶導向。

4. 大專畢業，保險商學或社工相關科系者佳。

5. 熟悉國、台語。