Digital Account Manager

Department: Sales
Reports To: Country Manager
Location: Singapore (Hybrid Work)
Industry: B2C Lead Generation | Digital Marketing
The Role
The Digital Account Manager is responsible for driving account growth, strengthening client relationships, and ensuring the successful delivery and optimisation of digital performance campaigns. This role requires strong commercial ownership and analytical capability, with the ability to interpret data, troubleshoot issues, and present insights clearly to clients and internal teams.
Key Responsibilities

• Manage, retain, and grow a portfolio of digital client accounts across assigned markets.
• Act as the primary contact for clients, ensuring strong relationships and high satisfaction levels.
• Monitor, analyse, and optimise daily campaign performance with a focus on conversions, ROI, and meeting KPIs.
• Develop structured account plans and identify upsell and cross-sell oppor...