Digital and Access Solution Specialist

Position

Digital and Access Solutions Specialist / Technical expert of CLIQ product and all other software solutions for the Canada region.

Reports to: Managing Director - Canada
Location: Montreal, Quebec - Canada
Region: Canada

Key Responsibilities

• Accompany sales teams and distribution partners through sales activities, deployments, and usage of CLIQ projects at customers.
• Provide technical expertise, support, and training for Digital products, software, and service range in Canada and, by request, in other countries for sales partners and end customers.
• Deliver documentation and tools for sales teams, distribution partners, and integrators to aid sales development.
• Communicate with all stakeholders of Digital systems in the region about scheduled updates, new feature releases, service outages, unplanned incidents, and other factory‑issued notifications.
• Identify customer needs and docume...