Digital Assistant

YOUR LIFE ON BOARD
The Digital Assistant is the host by managing shipboard retail communication services (guest & crew internet), App and digital platform to exceed target and customer experience objectives in compliance with policies and procedures and in line with the Company’s Strategy.
DEMONSTRATE YOUR PASSION
·       You analyse pre-cruise data about Guest mix, and particular requirements according to the cruise itinerary.
·       You stimulate excitement about the digital platforms available to guests and crew throughout an enthusiastic attitude and an excellent, clear, and entertaining public speaking.
·       You schedule a daily Hospitality Desk (front line with guests) to assist guests and provide them with useful information about the use of connections while at sea.
·       You review regularly actual revenue against targets at cruise level and recommends adjustments as needed.
·       You review regularly guests comments and promptly suggests or takes ...