Digital Banking Operations Lead – Customer Experience

Extend Your Team
Full-time , , Philippines, , , Philippines Management & Operations
Posted:
March 03, 2026
Location:
, , Philippines, , , Philippines, Philippines

Job Description

A pioneering financial technology company is seeking detail-oriented customer experience specialists to provide support for deposit accounts. The ideal candidate will have over 5 years of experience in customer support within U.S. consumer banking, handling high-volume inquiries while demonstrating strong problem-solving skills. This role requires excellent communication abilities and familiarity with tools like Zendesk. Candidates must reside in the Philippines and be able to work U.S. Pacific Time hours.
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Job Overview

Job Type: Full-time
Location: , , Philippines, Philippines
Posted: March 03, 2026
Deadline: April 12, 2026