Digital Client Services Team Leader

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Job summary/purpose

As a member of the Digital Customer Service team, the candidate shall support the team in providing excellent Customer Service, building exceptional clienteling relationship with to our customers, and drive sales business across Asia Pacific through different contact channels.

Responsibilities

• Supporting customers from various APAC countries with multi-languages via various channels (Telephone, Livechat, Social Network, Email etc.);