Digital Communications and PR Manager, ShopeePay

Digital Communications and PR Manager, ShopeePay

Monee Manila, National Capital Region, Philippines

Responsibilities

• Strategic Leadership & Capability Building: Build the digital communications and PR function from scratch, including strategy, processes, governance, and future team structure.
• Best‑practice Playbooks: Establish playbooks for digital communication, social media governance, PR protocols, and crisis escalation—aligned with fintech regulatory and reputational sensitivities.
• Team Leadership: Lead and mentor team members as the function scales.
• Digital Communications & Channel Ownership: Own the company’s digital voice across social media, content platforms, owned channels, and emerging/alternative digital touchpoints popular in PH (e.g., TikTok, FB Groups, Viber communities, influencer ecosystems).
• Content Development: Create high‑impact content tailored to...