Digital Customer Care Specialist speaking German

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.



+ **Customer Care via Digital Channels & Customer Satisfaction:** Manage incoming calls and respond to customer inquiries via email or social media. Provide accurate information about our products and services. Resolve customer complaints and issues promptly.

+ **Digital Customer Connectivity:** Identify opportunities to improve digital interactions with customers. Implement digital communication strategies to enhance customer satisfaction and loyalty.

+ **Sales Support:** Generate sales leads through digital channels. Collaborate with the sales team to understand customer needs and offer tailored solutions.

+ **Data Analysis and Optimization:** Analyze customer interactions and feedback. Provide ins...