Digital Customer Engagement Manager (dCEM) - Escalations & Exceptions

Requisition ID: 429404
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Regular Full Time
Career Level: T1
Hiring Manager: Marco Correa
Recruiter Name: Thais Nadim
Additional Locations:

**Please, submmit your resume in English. Only resumes in English will be considered.**

**This position requires you to commit to out hybrid-work model and you'll be expected to be at SAP office 3x a week.**

**Digital Customer Engagement Manager - Escalations & Exceptions**

The SAP Global Cloud Operations (GCO) organization is a business unit responsible for providing cloud hosted infrastructure and application management services to SAP customers around the world in a 24x7 operations model. Our portfolio of private cloud solutions turns SAP products into a solution-as-a-service on customer’s preferred infrastructure, including Hyperscalers, as one SAP. The portfolio is at the center of the SAP...