Digital Customer Engagement Manager - Escalations & Exceptions

Requisition ID: 438077

Work Area: Consulting and Professional Services

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time

Career Level: T2

Hiring Manager: Marco Correa

Recruiter Name: Thais Nadim

**Please, submmit your resume in English. Only resumes in English will be considered.**

**This position requires you to commit to out hybrid-work model and you'll be expected to be at SAP office 3x a week.**

**Digital Customer Engagement Manager - Escalations & Exceptions**

The SAP Global Cloud Operations (GCO) organization is a business unit responsible for providing cloud hosted infrastructure and application management services to SAP customers around the world in a 24x7 operations model. Our portfolio of private cloud solutions turns SAP products into a solution-as-a-service on customer’s preferred infrastructure, including Hyperscalers, as one SAP. The p...