Digital Employee Experience (DEX) Lead – Nexthink

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

• Provide strategic leadership and expert guidance for the Digital Employee Experience (DEX) program within internal IT.
• Define the vision, roadmap, governance model, and best practices for leveraging Nexthink to enhance employee experience across endpoints and applications.
• Establish governance frameworks, KPIs, scorecards, and success metrics for experience‑driven IT improvements.
• Advise IT leadership on proactive monitoring, analytics‑based decision-making, automation opportunities, and user‑centric experience o...