Job Description
Title: Digital Engagement Project Manager
Summary of Role
Project Managers for the Digital Engagement and Programs team will lead implementation of innovative internal systems, tools, and operational capabilities that will optimize Global Support organization's performance and modernize experience of both the Support teams and Company's customers worldwide. The Project Manager will lead initiatives using principles of rapid experimentation, validated learning, agility, and continuous improvement. The Project Manager will employ the best-in-class Project Management methodologies, platforms, and practices that maximize project outcomes and fulfill stakeholders' expectations. The Project Manager will assemble and lead cross-functional Project Teams assuring that the new tools and processes are efficiently deployed and effectively adopted. The Project Manager will be a facilitator of learning, a champion of incremental wins, and a connector of people and data.
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