digital live chat support

Company Description

SRG Asia Pacific Sdn Bhd is a pioneering Business Process Outsourcing (BPO) service provider in Malaysia and a part of the Usaha Tegas Group, a renowned conglomerate with diverse investments across Asia. Based in Kuala Lumpur and holding MSC status awarded by MDEC, SRG Asia Pacific is recognized as a leading Global Business Services provider. The company leverages a state-of-the-art omnichannel technology platform and multi-lingual talents fluent in major ASEAN languages to serve local, regional, and international clients. Guided by core values of putting people first, being customer-focused, and performance-driven, SRG Asia Pacific has successfully partnered with reputable brands across various industries.

Role Description

This is a full-time, on-site role for a Digital Live Chat Support Representative located in Kuala Lumpur. The role involves managing and responding to customer inquiries promptly and professionally via live chat. Responsib...