Digital Marketing Analyst

Summary
We are seeking a highly capable Business Analyst with strong domain knowledge in Finance Operations within the water utility sector. The candidate will play a key role in conducting business discovery, mapping end-to-end financial processes, gathering and validating requirements, and translating these into clear, actionable specifications for the implementation team.
The role requires close collaboration with Finance stakeholders, operational teams, project managers, and technology vendors to ensure that business needs are accurately captured and reflected in solution delivery.
Key Responsibilities:
Business Analysis & Requirements Management
• Lead and facilitate discovery workshops with Finance, Billing, Customer Service, Procurement, and Operational stakeholders across the water utility organization.
• Gather, validate, and analyze business requirements related to finance operations, revenue management, billing cycles, tariff configurations, asset accountin...