Digital Onboarding Advisor

Digital Onboarding Advisor

Salt Lake City, UT

Job Type

Full-time

Description

Are you someone who gets genuinely excited about technology and loves helping others understand it? Do you enjoy working directly with customers to create a smooth, positive experience? If so, Wheeler Machinery is looking for a motivated, customer-focused individual to support and promote Caterpillar’s suite of digital applications.

In this role, you’ll proactively connect with customers by phone, email, and in person to encourage adoption and effective use of platforms such as Parts.Cat.Com, VisionLink, and Cat Central. Your goal will be to set up user access, answer questions, and help them find real value from these tools.

**Duties & Responsibilities:**

+ Maintain a zero-accident environment, consistently prioritizing safety in all activities.
+ Proactively contact customers by phone, email, and in person to create and manage user ...