Digital Sales Channel Customer Experience Manager

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

The Digital Channel Customer Experience Manager –is responsible for the overall performance, profitability, operational efficiency, and optimization of the digital sales channel.

He/She ensures a seamless end-to-end customer experience, from appointment booking to in-store billing for digital customers, by reducing both digital and operational friction.

This strategic role acts as a multidisciplinary orchestrator, creating synergies between digital teams (UX/UI, IT, marketing),...