Digital Services Virtual Representative I (Hiring Immediately)

Virtual Representative I

The primary role of this position is to be the key partner to our members financial journey and to help further the Credit Union's commitment to strengthening our communities and expand our current membership. To achieve this mission, the position must deliver high-quality service to both internal and external members. The primary role of the Virtual Representative I is to engage members via the Interactive Teller Machine (ITM.) This includes but is not limited to: handling requests for balance information, transfers, loan payments, account research, product information, and customer service on deposit and loan accounts. The Virtual Representative I is seeking out opportunities to expand our members' relationship with the credit union.

Essential Functions & Responsibilities:

• Assumes responsibilities for the efficient, effective, and accurate performance of the teller functions to be processed using the ITM. Provide accurate in...