Digital Support Specialist

• Permanent Opportunity
• Brisbane CBD based/ Hybrid
• $70-80,000+super pending experience

About the role

We are working with Halo Connect, who are seeking a Digital Support Specialist to help them deliver a reliable, high-quality support experience as they grow across the Australian healthcare sector.

This is a hands-on role where you will be the primary support contact for customers, partners, and internal teams, troubleshooting issues and helping maintain high availability across their platform and integrations.
You’ll work closely with clinic IT providers and their engineering team to diagnose connectivity and environment issues while helping improve support processes over time.

Key responsibilities

Day to day you will:

• Act as the primary technical support resource across the business
• Diagnos...