Job Description
Provide technical support for Digital loans, Internet Banking, Mobile banking, C2B, IMTS Card/Agency payments /ecommerce and implementation of related projects.
Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.
Work closely with IT Security to ensure that the Digital Channels services are well secured and in implementing SSL and other encryption certificates for ensuring robust and secure Digital Channels services
Ensure System uptime and availability and ticket system closure within SLA
Roll out of business solutions, ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes, and provide processes and training to the users.
Recommend and implement upgrades or changes to the Digital Channels solutions for performance, security or business benefits
Provide first & Second level IT training and support to users i...
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