Digital Training Associate

Conduct online 1-on-1 and batch trainings with clients
Assist in onboarding new UTAK clients
Deliver in-depth training on product usage, emphasizing key features, perks, and benefits
Apply problem-solving skills to address client needs, creating effective workarounds for navigating the POS system
Stay updated on new features and developments within the POS system to enhance training effectiveness
Prioritize customer needs by conducting regular check-ins and addressing inquiries to support ongoing client learning
Collect and analyze client feedback to refine training strategies and improve user experience
Optimize internal processes and techniques to improve client training efficiency and effectiveness
Maintain organized and accurate training records to support the team
Collaborate with product, tech, support, and sales teams to align training efforts with company goals
Minimum Qualifications
Experience in teaching, customer support, business, or a relat...