【Digital Workplace】 IT@Labs Onsite Technician

DXC Technology
Full-time Japan, Tokyo Computer Occupations
Posted:
February 25, 2026
Location:
Japan, Tokyo, Japan

Job Description

Job Description:

Responsibilities:

  • Provide onsite support & perform problem resolution on workstation software, hardware and lab equipment/instrument to PC connectivity troubleshooting.
  • Resolve incidents upon receipt of escalation from helpdesk or end-user.
  • Support various Microsoft Operating Systems, security-related applications and patches, standard application and applications used for R&D laboratory.
  • Liaises and coordinates with respective IT personnel, IT vendor, and instrument vendors to resolve reported incidents.
  • Works with end-users to identify problems or issues, provide solutions and resolve problems.
  • Works with customer internal IT support groups and outside vendors to resolve problems or issues.
  • Adheres to process to support the items in the Service Level Agreement .
  • Participates in the planning, installation, testing, implementation and support of new hardware and software as well as ev...
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    Job Overview

    Job Type: Full-time
    Location: Japan, Japan
    Posted: February 25, 2026
    Deadline: April 06, 2026