【Digital Workplace】 IT@Labs Onsite Technician

DXC Technology

Full-time Japan, Tokyo Computer Occupations

Posted:

February 25, 2026

Location:

Japan, Tokyo, Japan

Job Description

Job Description:
Responsibilities:
Provide onsite support & perform problem resolution on workstation software, hardware and lab equipment/instrument to PC connectivity troubleshooting.
Resolve incidents upon receipt of escalation from helpdesk or end-user.
Support various Microsoft Operating Systems, security-related applications and patches, standard application and applications used for R&D laboratory.
Liaises and coordinates with respective IT personnel, IT vendor, and instrument vendors to resolve reported incidents.
Works with end-users to identify problems or issues, provide solutions and resolve problems.
Works with customer internal IT support groups and outside vendors to resolve problems or issues.
Adheres to process to support the items in the Service Level Agreement .
Participates in the planning, installation, testing, implementation and support of new hardware and software as well as ev...
                

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Job Overview

Job Type: Full-time

Location: Japan, Japan

Posted: February 25, 2026

Deadline: April 06, 2026