Job Description
About UsOur professional Firm has over 70 years of experience, and we are ranked 5th nationally and 9th globally as part of Crowe Global.We provide the best advice so that our clients can make Smart Decisions!
Bilingual Banking Support (Axos)Join our team as a: Bilingual Banking Support (Axos)What are we looking for?
Languages: Advanced or native English (bilingual with no marked accent).
Experience: Previous experience in call centers is preferred, specifically in sales or collections due to the commercial focus of the role.Technical Skills: Ability to quickly learn technological tools, systems, and applications.Multitasking: Proficiency in handling up to 5 systems simultaneously.What do we expect from you?
Customer Support: Provide support, clarifications, and customer service related to bank accounts.Inbound Management: Handle approximately 60 inbound calls per day.Sales Focus: Offer additional products (pre-approved credits, mortgages, etc.) to customers at the e...
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