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Directeur Adjoint au service à la clientèle

Germain Hôtels
Full Time Old Toronto, Ontario Other Management Occupations
Posted:
March 18, 2026
Location:
Old Toronto, Ontario, Canada

Job Description

You are the craftsman of guest satisfaction.


We're looking for an Assistant Guest Service Manager, with strong organizational skills to be at the heart of the action. Responsible for coordinating front of house operations and ensuring guest satisfaction, this proactive and diplomatic person ensures the smooth running of the department's activities. The Assistant is driven by the desire to ensure that everyone feels comfortable and that the organization's standards are always respected. 

WHAT YOU'LL DO

  • Lead by example and collaborate with other departments to ensure that our level of service from front desk, reservations, night audit, concierge is always at its best and follow up on special requests or guest complaints. 

  • Participate in training and maintaining team motivation and productivity by promoting a stimulating, safe and healthy work environment. 

  • Continuously measure guest satisfaction and adjust services accord...

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    Job Overview

    Job Type: Full Time
    Location: Old Toronto, Canada
    Posted: March 18, 2026
    Deadline: April 27, 2026