Director, AI-First Customer Operations

Scribd, Inc.

Full-time Mexico, ciudad de méxico Operaciones y administración de empresas

Posted:

June 03, 2026

Location:

Mexico, ciudad de méxico, Mexico

Job Description

                    A leading digital subscription service is seeking an experienced Director of Customer Operations in Mexico City. The ideal candidate will define and execute the customer operations strategy, focus on building high-performing teams, and champion AI integration to enhance service delivery. Responsibilities include operational efficiency, data strategy ownership, and ensuring consistent customer experiences. This role offers a comprehensive benefits package, competitive salary range, and flexible work options.
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Job Overview

Job Type: Full-time

Location: Mexico, Mexico

Posted: June 03, 2026

Deadline: July 13, 2026